Answered By: Paul Kissman Last Updated: Aug 02, 2016 Views: 8
Double-check to make sure you've got the right link on your website – and that the user has it, too.
If you're using geolocation through the MBLC, you can use our link generator to make sure you’ve got the right links in place.
All geolocated links should begin with this: http://libraries.state.ma.us/
My library doesn't use geolocation and we're getting password prompts.
Contact vendors directly for help.
Contact information for vendors